Joe's Jottings

Jottings Number 66, by Joe Podolsky:

From: JOE_PODOLSKY@HP-PaloAlto-om4.om.hp.com

Date: Wed, 27 Nov 96 16:59:53 -0800

Subject: Sustainable Learning

Teachers are heroes.  I know of great ones, good ones, and lousy
ones, but I don't know of any educational organizational
structure that I would give anything but a grudging grade of C. 
The problem, of course, is that hero-based processes are very
difficult to sustain. 

Dan Keller is a great one, a consultant who teaches a variety of
technical topics at HP and other companies.  People who have
been his students, including me, have consistently left his
classes with lots more skills than we had going in.  Recently,
he offered a two-day class for some of his partners in the
consulting world on "Techniques of Instruction."  He was kind
enough to invite me and two other HP people to sit in, and we
all learned a lot.

Dan says that he learned his basic instructional framework at
Bell Labs many years ago.  As with many things like this, it
comes under the heading of "simple but not easy."  Dan calls 
his framework, "Balanced Instructional Technique" (BIT).  BIT is
a repetitive cycle that consists of three activities: explain,
exercise, and evaluate.  He suggests that we go through this
cycle at five minute increments or for each teaching point,
whichever comes sooner.

This sounds straightforward, but it is not easy to do.  First,
we have to break up our materials  into less-than-five-minute
chunks.  Then, we have to get the students to DO something with
the material during each chunk.   And, lastly, we need to ask
the students to reflect on the item, again within each chunk. 
The reflection doesn't have to be a full-scale philosophical
essay; it can be a quick question and answer.   Or the exercise
and evaluation might be combined such that the results of the
exercise show how well the student understands the material. 
This process wreaks havoc on my usual "slides-shown-per-hour"
metric. 

"OK," says I.   "This process demonstrably works well for the
immediately useful, practical things that Dan teaches, like
programming languages and systems administration.  But how well
might it serve for more theoretical, conceptual subjects?"

A few days after going to Dan's class, my wife and I happened to
attend a discussion led by Dr. Lee S. Shulman.  Shulman is a
professor of education at the Stanford School of Education and
has just been named president of the Carnegie Foundation for the
Advancement of Teaching.  The Foundation wants him so badly,
that they are moving the Foundation offices from Princeton to
Stanford so he'll take the post.  Shulman is a world-class
expert on teaching and teacher training, and, what's really
impressive, is that, to keep his hand in, he teaches an 11th
grade history class at Menlo-Atherton High School, in addition
to his work at Stanford.

Shulman shares a lot of the despair around education today. 
But, he says, we definitely do have teaching models that have
been proven to work well.  Deploying these models widely is a
non-trivial problem, but we do know what works.

Shulman's favorite educational model is made up of these six
principles:

1.  Activity

2.  Reflection

3.  Collaboration

4.  Generativity

5.  Passion

6.  Community



Shulman says that this model addresses two questions that he has
studied for many years.  The first is based on his observation
of extra-curricular activities.  "Why," he asks, "will students
who cut  and flunk most of their classes, faithfully show up
after school to do competent work for the school newspaper or
the drama club?"

His second question is a touch more philosophical.  How can we
resolve this paradox: that the amount of knowledge in the world
is growing at an increasing rate, while the time we have to
teach that knowledge to people, especially to the young, is
staying constant, at best, and most likely shrinking?

Let's look at how he thinks that the model helps with these
questions.

Activity is important, as we all know, because it forces us to
use all our senses to deal with the knowledge.  Even if we don't
actually learn or reinforce learning by doing, the activity
itself becomes a "memory-hook" on which we can hang the learning
going on at the time.

Reflection helps in several ways.  First, reflection causes us
to look at the material a second time.  Next, we have to go
through the personal (and active) process of tying the knowledge
to the other things we know or are learning.  Third, we can see
how that knowledge affects broader mental models we have or
generates specific short term actions or insights.  Reflection
makes us think about actually using the new knowledge in some
way.

Collaboration has two characteristics.  First, Shulman says that
people learn better in groups.  Group work requires some sort of
activity, which usually reinforces the learning.  More
important, however, Shulman feels that collaboration is one
answer to the issue of the rapidly growing knowledge base.  He
feels that people can become specialists in a given area and
then share their knowledge in order to solve general problems. 
This sharing process, of course, is a reinforcing activity in
its own right.

Collaboration, however, is a skill that also must be learned. 
And one of the reasons why Shulman's model hasn't (yet)
revolutionized education, is that we (society) don't teach
teachers how to collaborate nor do we reward them for doing so. 
(We call it cheating.)  So, of course, teachers can't and don't
teach collaboration to their students.  It's a negatively
reinforcing, vicious cycle.

Generativity is also a concept that deals with the knowledge
explosion.  Shulman believes that, as the amount of information
in the world explodes, we need to focus our precious teaching
time on the relatively few basics that will allow students to
generate future learning themselves. 

To make the matter even more complicated, some of these basics
are process focused (e.g., how to collaborate) and some are
content focused (e.g., the multiplication tables, historic
facts).  And, the basics change, so that the education
establishment has to keep the lists up-to-date.  That's a social
and political problem.  For example, Stanford recently asked
itself whether it needed to expand its basic courses to focus on
Eastern history as well as Western civilization.  It's a tough
problem, and the lack of solution or of even a process leading
to a solution, is another reason that U.S. educational systems
are struggling.  But, it's a problem that we might be able to
solve within a given community or company.

Also, generativity takes time.  Shulman quote Mae West,
"Anything worth doing ... is worth doing slowly."

Passion is obvious.  We are emotional beings.  We react to
passion in our teachers, and we long to generate passion within
ourselves.  Shulman argues that true learning has to carry with
it the emotional energy that literally cause chemical reactions
in our brains that create memories and behavior pattern pathways.

Shulman's last point is community.  Collaboration is done in
community.  Moreover, motivation (i.e., passion) is created in
community.  The truant kids show up for the school newspaper
because they know that their peers are depending on them. 
Community implies both visibility and mutual dependence. 
Community requires the forming and supporting of shared values.

How well do we build community when we have our kids behind the
closed doors of single teacher classrooms?

Dan Keller and Lee Shulman are singing from the same hymnal. 
Thanks to these and other heroes, we know how to create learning
in the small, but what can we do to _sustain_ learning, to
create processes that will help good teachers be great and help
the great ones have influence beyond the walls of their
classrooms?  What can we do to create processes that enable
life-long learning within ourselves?

And if these giant problems are beyond our ambitions, how can we
make sure at least that, within the boundaries of HP-IT, we take
advantage of what Dan and Dr. Shulman know and practice?

Regards,



Joe

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