<?xml version='1.0' encoding='iso-8859-1' ?><?xml-stylesheet type='text/xsl' href='icqdata2.xsl'?><icqdata timestamp="1023847860"><icq><firstname>Jeff</firstname><lastname>Dinsmore</lastname><message_date>6/11/02 1:11:00 PM PST</message_date><message_body>Web Queue Does anyone want to volunteer to help Val before I assign out every ticket in the queue?  </message_body></icq><icq><firstname>Val</firstname><lastname>Wadlington</lastname><message_date>6/11/02 1:09:20 PM PST</message_date><message_body>Need assistance with Web Queue Can everyone go into the web queue and work at least 1 ticket.  Thanks  </message_body></icq><icq><firstname>Steve</firstname><lastname>Mammano</lastname><message_date>6/11/02 10:08:57 AM PST</message_date><ticket>1908271.</ticket><message_body>AdviceSuite errors? Is anyone else speaking to a client receiving "A recursive error was detected" message after logging on to AdviceSuite?   If so, please add to TT#1908271.  </message_body></icq><icq><firstname>Tim</firstname><lastname>Mortimer</lastname><message_date>6/11/02 9:26:30 AM PST</message_date><message_body>lost mitchell yurkovich,  lost mitchell yurkovich, 
Xfer to 20115  </message_body></icq><icq><firstname>Bob</firstname><lastname>Atchison</lastname><message_date>6/11/02 6:04:10 AM PST</message_date><message_body>anyone here in orlando have any Aleve? my neck\back\shoulders thank you in advance.  </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/11/02 5:39:09 AM PST</message_date><message_body>TT 1907830 TT 1907830

AdviceSuite (and other IE Session) slowness in the PEAK of Phoenix.

Please contact a TAG if you receive any additional calls on Advice Suite  </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/11/02 4:34:37 AM PST</message_date><ticket> 1907769</ticket><message_body> nr414pos reuters is also unavailable  tt# 1907769  </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/11/02 2:59:51 AM PST</message_date><message_body>1907744  ticket 1907744 NR310IND reuters server not available 

Backup nr309ind is working   </message_body></icq><icq><firstname>Brian</firstname><lastname>Weber</lastname><message_date>6/11/02 12:58:25 AM PST</message_date><ticket>1907732 </ticket><message_body>nr510mco the server timed out, switched to back up and it was fine tt#1907732  </message_body></icq><icq><firstname>Samuel </firstname><lastname>Cuan</lastname><message_date>6/10/02 8:27:04 AM PST</message_date><message_body>Harry Weingord disconnected Harry Weingord accidentally disconnected me.  Please transfer caller back to 20104.  Customer unable to get to external website from Remote Schwab laptop.    </message_body></icq><icq><firstname>Brendan</firstname><lastname>Bailey</lastname><message_date>6/10/02 7:34:55 AM PST</message_date><message_body>SEV1; TKT1906842 Jupiter branch server no network connectivity ticket updated, TAG notified.   </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 6:31:32 AM PST</message_date><message_body>Remedy team being paged for slowness issues Thank you to everyone who responded  </message_body></icq><icq><firstname>Brandon</firstname><lastname>Seguerre</lastname><message_date>6/10/02 6:29:35 AM PST</message_date><message_body>remedy hanging me, anyone else in Pleasanton?   </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 6:28:37 AM PST</message_date><message_body>Remedy slowness anyone?   </message_body></icq><icq><firstname>John</firstname><lastname>Welch</lastname><message_date>6/10/02 6:20:28 AM PST</message_date><ticket> 1906625</ticket><message_body>N5011MMX HOSED TT# 1906625  </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 6:18:57 AM PST</message_date><message_body> n5011mmx is unavailable - ticket coming  </message_body></icq><icq><firstname>Janena</firstname><lastname>Ellis</lastname><message_date>6/10/02 6:17:21 AM PST</message_date><ticket> 1906620</ticket><message_body>Sev3 tkt# 1906620 nr103sfo no quotes available on reuters server nr103sfo.
  </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 6:10:55 AM PST</message_date><message_body>nr103sfo- any calls on this reuters server?   </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 5:32:36 AM PST</message_date><message_body>1906527 for ebar calls   </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 5:28:49 AM PST</message_date><message_body>ebar parse errors?   </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 5:23:30 AM PST</message_date><message_body>Mainframe printing who has received a mainframe printing call in the last 20 mins?  </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 5:18:41 AM PST</message_date><message_body>Busy Monday Morning Good morning all - we are staying quite busy today, please play special attention to wrap/dile/talk time.  Please limit breaks to 1 at a time.

Thanks!  </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 4:52:56 AM PST</message_date><message_body>n0004ind is now accessible Customers may have to reboot to resolve all issues  </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 4:29:15 AM PST</message_date><message_body>1906418 for indy login issues 1 number off! sorry   </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 4:28:50 AM PST</message_date><message_body>1906417 for Indy slow log in issues   </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 4:23:31 AM PST</message_date><message_body>n0004ind is unavailable sev ticket coming
thsi is causing the slow logins in Inday - clients are being mapped to another  app server   </message_body></icq><icq><firstname>Melissa</firstname><lastname>Perez</lastname><message_date>6/10/02 3:48:46 AM PST</message_date><message_body>INCL customers if you receive a call from INDY where the system freezes, please icq me asap - all servers so far from all reports are accessible and pingable  </message_body></icq></icqdata>
